Manager - Client Services - BFS
Manager - Client Services
Our Client is a global leader in technology services and consulting. They enable clients in more than 50 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, they help their clients find the right problems to solve, and to solve these effectively. Their team of 200,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that they bring to every project they undertake.
They are looking for Global Innovators to Help Them Build Tomorrow's Enterprise
If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity.
The Manager-Client Services (MCS) is responsible for all client interfaces within the assigned account scope. The MCS works together with his manager (Senior MCS/Group MCS) to build an account plan and is responsible for client management based on the account plan. Usually, the MCS handles a single account or part of a large account with P&L of $20MM to $40MM.
Role Responsibilities:
-The opportunity to work alongside a sales leader, and manage revenue and sales target for a portfolio.
-Play as a strategic partner to help analyze and provide ground intelligence on client needs and relationships.
-Create and help manage the overall partnership, conduct competitor analysis and identify opportunities with the objective of growing business.
-Create leads and opportunities within the portfolio
-Engage in proactive sales activities to convert suspects into prospects and further convert prospects to proposals
-Work closely with company's service lines to come up with proposals
-Showcase company's capabilities, value, relationships and governance in all interactions
-Manage proposal pricing negotiations and closure process
-Present go-to-market solutions to cross-sell and up-sell
Requirements:
-Must be a sales professional with at least 10 years of complex IT solutions selling experience
-At least 3 years of experience in Finance or Banking.
-At least 5 years of experience in Germany.
-Fluent in German
-Ability to provide Competitor analysis and Opportunity analysis.
-Identify suitable opportunities and develop plans to strategically engage with Clients.
-Perform quantitative analysis, and develop proposals and SoW, Contract negotiations, MSA and Closure, either assisting a larger team or as an individual contributor.
-Experience in Account planning and ability to identity right contacts, create opportunities for account mining.
-Ability to manage and build relationships within and outside the organizations to influence and resolve issues with the customer.
-Ability to independently lead portfolios and grow the market-share from the customer.
-Experience and desire to work in a Global delivery environment
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